Calling all restaurant owners and hospitality industry managers!
Tune in to this episode of the Turning the Table podcast as Adam Lamb and Chef Owner and CEO Rory Schepisi dive deep into the importance of operational culture transformation.
Discover how to overcome challenges as a woman in a male-dominated field and gain practical insights on creating an inclusive and welcoming environment for both staff and guests. Learn effective strategies for handling difficult staff and rude customers while prioritizing the well-being and protection of your team.
In this episode, you will be able to:
1.) Discover how to transform your operational culture into a positive and inclusive environment.
2.) Overcome the unique challenges of the food and beverage industry with practical strategies.
3.) Learn effective ways to change the workplace culture in your restaurant and foster a supportive atmosphere.
4.) Empower and value your restaurant staff by implementing strategies that boost morale and productivity.
5.) Create a supportive and inclusive environment where every team member feels valued and respected.
6.) Gain insights into the benefits of a positive workplace and how it can improve customer satisfaction and loyalty.
7.) Explore practical techniques for building a strong team dynamic and fostering collaboration in your restaurant.
My special guest is Chef Rory Schepisi
Get ready to be inspired by the incredible culinary journey of Chef Rory Schepisi. As the CEO and owner of Forking Good Restaurant Group, she has made a name for herself in the industry through her unwavering passion and determination. From her early days at the Culinary Institute of America, where she faced discrimination and skepticism as a young woman in a male-dominated field, to her current status as one of the most respected chefs in the business,
The key moments in this episode are:
00:00:03 - The Need for Change in Hospitality Operational Culture
00:00:20 - The Impact of the Pandemic on the Hospitality Industry
00:00:54 - The Similarities in Desires of New and Old Associates
00:01:35 - Introduction to Chef Rory Shapizi
00:02:04 - Improving Employee Retention in the Hospitality Industry
00:14:42 - Customer Dissatisfaction after Reopening
00:15:03 - Challenges of Being a Woman in a Male-Dominated Field
00:16:44 - Gender Bias and Perception of Female Chefs
00:19:34 - Shifting Culture and Empathy
00:23:45 - Changing the Hospitality Industry
00:29:57 - Challenges of Transitioning from Chef to Restaurant Owner
00:32:32 - Growing and Expanding
00:35:59 - The Addictive Nature of the Hospitality Industry
00:38:19 - The Intimacy of Food
00:40:23 - Creating Raves and Charitable Assumption
00:45:26 - Industries serving short staff
00:46:20 - Different market niches
00:46:55 - Invitation for future update
00:47:43 - Chef's self-care
The resources mentioned in this episode are:
Visit the website of the Burn Chef Project to learn more about their survey on reentering the food and beverage workforce at: https://www.theburntchefproject.com/
Check out the Forking Good Restaurant Group's website to discover their successes and challenges in changing the landscape of restaurant dining in Amarillo, Texas at: https://drunkenoysteramarillo.com/about/
Explore the resources provided by Chowco.org for peer-to-peer hospitality support and join their Zoom calls at: https://chowco.org/meetings/
Follow Chef Rory Schepisi on social media to stay updated on her latest ventures and accomplishments at: https://www.linkedin.com/in/rory-schepisi-83ba07115/
Listen to the Turning the Table podcast on your favorite podcast player to gain insights and solutions for the hospitality industry's challenges at: www.turningthetablepodcast.com
Leave a review for the Turning the Table podcast to support its visibility and help others find it
Apple Podcasts: https://podcasts.apple.com/us/podcast/turning-the-table/id1640681809
Spotify: https://open.spotify.com/show/7hLdSbbMCvdmTOoievbO2p?si=e8005a6c65ec4ba4
Explore the resources provided by the James Beard Foundation for aspiring chefs and culinary professionals at: https://www.jamesbeard.org/
Subscribe to this channel at: https://link.turningthetablepodcast.com/youtube
Share this episode with others in the industry to help spread awareness and knowledge:
Facebook: https://www.facebook.com/sharer/sharer.php?u=https%3A//youtube.com/live/ukPMAxsN83s
LinkedIn: https://www.linkedin.com/shareArticle?mini=true&url=https%3A//youtube.com/live/ukPMAxsN83s
Telegram: https://t.me/share/url?url=https%3A//youtube.com/live/ukPMAxsN83s&text=Check%20out%20this%20kick%20ass%20episode%20of%20Turning%20The%20Table%20Podcast
Connect with us:
LinkedIn: https://www.linkedin.com/turningthetablepodcast
Facebook: https://www.facebook.com/turningthetablepodcast/
Web: www.turningthetablepodcast.com
#restaurant #restaurants #restaurantsuccess #hospitality #hospitalityindustry #foodandbeverageindustry #chef #chefcareer #cheflife