Are you assuming responsibility for other people's choices or actions?
Or are you holding your team sufficiently accountable for the goals you've all agreed to?
Are you showing your team that it is OK to try and fail to learn from their experiences?
Or are you shouldering the majority of the operational responsibility because, at least you know that it'll all get done?
Are you cycling through emotional and physical burnout without any respite in sight?
If you feel older than your years and wonder just how much you have left in the emotional tank; if the best you can hope for is to survive the next shift then this is a conversation you don't want to miss.
Jim and I thought it was high time (no pun intended - at least I don't think so) that we brought founder and CEO of Hattie's Creamery, Claire Crowell into the studio to talk about her newest obsession: assisting restaurant owners, operators and managers to get out of operational overwhelm so that they can reclaim their time, and their teams.
Claire's own experience taught her that the traditional ways of managing a dynamic food and beverage operation would almost always lead to overwhelm, and burnout
Not content with that outcome, Claire has become an outspoken advocate, coach and consultant to the industry about how to break the chains of "productivity" and managing by metrics so that other operators can, by refocusing on their efforts in certain areas, break the habit of overwhelm and lead their teams more effectively for all concerned.'
Join us for the ground-breaking conversation Thursday, October 5th at 12 N ET on the Turning the Table Podcast Page.